Shipping policy
🚚 Shipping Policy – ToyTime India
Last updated: 19 June 2025
At ToyTime India, we aim to deliver happiness to your doorstep as quickly and safely as possible. Here's everything you need to know about how we handle shipping:
📍 Where We Ship
We currently ship across all major cities and towns in India.
International shipping is not available at the moment.
🕒 Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Once shipped, you will receive a tracking number via email or WhatsApp.
🚚 Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Other Urban Areas | 4–6 business days |
| Rural Locations | 5–8 business days |
Note: Delivery times may vary due to unforeseen delays like festivals, weather, or courier issues.
💰 Shipping Charges
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Free Shipping on orders above ₹999
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Orders below ₹999 will have a flat shipping charge of ₹59
🔁 Delivery Attempts
Our delivery partners will attempt to deliver your package twice.
If the delivery fails after 2 attempts, your order may be returned to us.
❗ Delays or Exceptions
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We are not responsible for delays caused by courier services or incorrect address details.
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If a product is returned due to address issues or customer unavailability, re-shipping charges may apply.
📦 Order Tracking
You will receive a tracking link as soon as your order is shipped. You can also reach out to us at toytimemart@gmail.com or Instagram @toytime_in for updates.
💬 Questions?
If you have any questions about your delivery, feel free to reach out to our support team:
📧 toytimemart@gmail.com
📞 +91 7878038882